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Section: Questions   Category: Money Matters
TAGS:consumer complaint  money matters
Money Matters - Filing Complaint
Submitted by Steve [Shneur] L.  Answered by Rav Yehonoson Hool
Question:
Answer:  I don't know if your complaint to the worldwide office would result in any unjustified penalising of the local branch, but the correct procedure would be to address your complaint to the hotel in Israel and give them the opportunity to make amends before approaching the worldwide office.
posted:2008-12-10 08:11:36