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TAGS:consumer complaint money matters
|Money Matters - Filing Complaint|
|Submitted by Steve [Shneur] L. Answered by Rav Yehonoson Hool|
|Answer: I don't know if your complaint to the worldwide office would result in any unjustified penalising of the local branch, but the correct procedure would be to address your complaint to the hotel in Israel and give them the opportunity to make amends before approaching the worldwide office.